AI Chat & Business Automation

Reply instantly.
Automate everything.

chatpingo helps businesses reply instantly, automate repetitive conversations, and never miss a lead again — all on WhatsApp.

No credit card required to start

AI Assistant — Active
Hi! Do you still have the blue hoodie in size M?
10:02 AM
Instant AI reply
Yes! Size M is in stock — want me to reserve it and send you a payment link?
10:02 AM · 0.8s
Yes please!
Order reserved automatically · Payment link sent
Developer-First API
4.5/5.0 on Sourceforge

Low-Cost WhatsApp API for Developers

Just $5 per WhatsApp instance. Unlimited messages, every feature included, zero per-message fees. The high-performance infrastructure built for engineers and scaling startups.

Try the API Playground

No credit card required to start

console.chatpingo.com
sample data
Delivered
12.4M
+8.2%
Reply rate
4.6×
vs email
p99 latency
184ms
24h
Recent dispatches
example
+971 50 ••• 4421
template · cart_v3
142ms
+44 77 ••• 9012
text · welcome
210ms
+1 415 ••• 7732
media · invoice.pdf
188ms
+91 98 ••• 1158
template · otp
12ms
Unified inbox

Every conversation. One inbox.

WhatsApp, Instagram, Messenger and your website chat widget all flow into the same conversation view — with the same AI, the same team, and the same agent handover on every channel. No more switching between four apps to answer one customer.

WhatsApp

Your existing WhatsApp number, connected in minutes — no Meta Business approval required to get started.

Instagram DMs

A real Meta Graph API connection to your Instagram account — reply to DMs without leaving your inbox.

Messenger

Connect your Facebook Page and handle Messenger conversations alongside every other channel.

Website Chat

Drop an embeddable widget on your site — visitors land in the same inbox as everyone else.

All channels
Amara K.2m

Is the blue hoodie back in stock?

@leo.codes8m

Saw your story — do you ship to Canada?

Priya S.21m

Following up on order #4821

Visitor #5821234m

Can I speak to a human?

Products, services & orders

Your catalog, understood by AI.

Enable a session, add what you sell, and the AI takes it from there — answering questions, matching photos to products, and following up automatically.

1. Enable a session

Scan a QR code once to connect your WhatsApp number — no Meta approval, no waiting.

2. Add your catalog

List your products, services and accepted payment methods. Takes minutes, no code required.

3. AI handles the conversation

The AI automatically answers product and pricing questions, recites your payment methods, and matches a customer's photo to the right item in your catalog.

AI Assistant — Active
[photo]
Catalog match · 92%
That's our Ceramic Pour-Over Set — $34, 3 in stock. Want the payment details?
Yes please, how do I pay?
You can pay via Bank Transfer or USDT (BEP-20) — sending the details now.
6 hours later — automatic follow-up
Hi again! Still interested in the Pour-Over Set? It's still available 😊

Note: ChatPingo doesn't process payments itself — the AI guides customers to the payment methods you've configured. It's a conversational sales assistant, not a checkout page.

Effortless Integration

Built for your stack.

Deploy in minutes with our clean REST API. We support the languages you love with native-feeling implementations.

View Documentation
example.php
<?php
use GuzzleHttp\Client;

$client = new Client();
$response = $client->post('https://api.chatpingo.com/api/whatsapp/send-message', [
    'headers' => [
        'Authorization' => 'Bearer wa_live_your_api_key',
        'Content-Type'  => 'application/json',
    ],
    'json' => [
        'to'      => '+1234567890',
        'message' => 'Hello from ChatPingo PHP Client!',
    ],
]);

Works With Your Stack

A plain REST API + webhooks that drop into any language, plus native n8n triggers for no-code automation.

Simplified Workflow

Start messaging in 3 steps

1

Connect

Simply scan the QR code via your WhatsApp application to pair your instance instantly.

2

Create

Draft your message content. We support text, images, videos, and documents.

3

Send & Analyze

Dispatch messages and track delivery status, read receipts, and engagement metrics via webhooks.

Supported Message Types

Text & Formatting
Images & Videos
PDFs & Docs
Voice Notes
Location Sharing
V-Cards
ChatPingo Support
online
Welcome to ChatPingo! How can we help?
10:02 AM
Do you have a PDF with your pricing?
10:05 AM ✓✓
pricing-sheet.pdf
248 KB
Here's our latest pricing — let me know if you have questions!
10:05 AM
Automation

Build it once. It runs itself.

A visual workflow builder — pick a trigger, chain together steps, and every matching conversation runs through it automatically. No code required.

Triggers

Any Inbound MessageKeyword MatchContact CreatedScheduled (Cron)

Steps

Condition / BranchSend ReplyTag ContactCall Webhook (with retry)WaitHandoff to Human
Trigger: Keyword Match
Condition: contains "refund"
Tag Contact: refund-request
Send Reply: confirmation message
Handoff to Human

Versatile Integration

One API, infinite possibilities for your business communication.

Customer Support

Automate responses and route tickets from WhatsApp directly to your helpdesk software.

Alerts & Notifications

Send shipping updates, security alerts, and system status notifications instantly.

Multi-Modal AI Replies

Built-in AI (OpenAI GPT-4o) reads text, voice notes, images and documents to answer customers instantly — no separate chatbot platform needed.

Lead Nurturing

Engage potential customers with automated follow-ups and personalized content sequences.

E-commerce

Recover abandoned carts and send order confirmations with interactive rich media.

Reporting Analytics

Schedule automated delivery of daily reports and KPI snapshots via WhatsApp threads.

Everything included · A to Z

One plan. Every feature. No upsells.

We don't tier features behind plan walls. Whether you're sending five messages or five million, you get the entire surface — same API, same webhooks, same infrastructure, same support.

Unlimited messages
no per-message fee
Multi-server failover
automatic recovery
Disaster-recovery backup
Redis + Postgres
24/7 support
humans, not bots

Messaging primitives

  • Text with full formatting (bold, italic, strikethrough, monospace)
  • Images, albums & high-resolution videos
  • Voice notes & audio clips
  • PDFs, documents & spreadsheets
  • Location sharing
  • V-Cards & contact sharing
  • Reactions, replies & quoted messages
  • Stickers & rich link previews

Sessions & connectivity

  • QR pair-and-go in under 60 seconds
  • Multi-device support (4 linked devices)
  • Auto-reconnect & session resume across deploys
  • Full history sync from your phone
  • Presence, typing indicators & last-seen
  • Multi-tenant isolation per workspace
  • Per-instance rate budget enforcement
  • Hot-swap a number without losing chats

Campaigns & sending

  • Bulk send to thousands of contacts
  • Scheduled campaigns with timezone awareness
  • Saved message templates
  • Personalization variables ({name}, {order}…)
  • Throttling & adaptive backpressure
  • Pause / resume / cancel mid-flight
  • Retry curves with dead-letter queues
  • Full audit log of every dispatch

Contacts & audience

  • CSV / Excel import with column mapping
  • Automatic dedupe & phone normalisation
  • Tags, segments & custom fields
  • Block list & opt-out tracking
  • Group sync (read members, send to groups)
  • Saved searches & smart segments
  • Contact merge & history view

Inbox & team collaboration

  • Live conversation inbox with unread filters
  • Multi-agent assignment & ownership
  • Internal notes only your team can see
  • Quick-reply templates with variables
  • Conversation tags, status & priority
  • Full-text search across every chat
  • Read receipts & delivery indicators

Developer platform

  • Clean REST API, authenticated by API key
  • Per-key rate limiting (30 requests/min)
  • Full webhook delivery log — status, timing, response body
  • One-click webhook redelivery with auto-generated curl
  • In-browser API playground
  • Inbound webhook triggers for n8n-style automation

Operations & reliability

  • Multi-server session distribution with automatic failover
  • Capacity-aware load balancing (live server headroom)
  • Redis session persistence + Postgres disaster-recovery backup
  • Real-time queue depth & retry telemetry
  • Per-session health probes
  • Automatic failover across workers

Integrations & automations

  • AI engine powered by OpenAI — GPT-4o, Whisper & TTS
  • Visual workflow builder — triggers, conditions, branching
  • Built-in contact CRM — tags, segments, CSV import/export
  • Skill-based & round-robin agent handover
  • Generic in/out webhooks for anything else
  • Inbound webhook triggers for n8n-style automation

Security & compliance

  • End-to-end encrypted via WhatsApp protocol
  • API keys encrypted at rest (AES-256-GCM)
  • Session auth state backed up for disaster recovery
  • Audit log for every privileged action
  • Encrypted at rest, TLS in transit
Same features on day 1 as day 1000No setup fee · no per-message feeCancel anytime · no lock-in
Infrastructure

Built to survive a bad day.

Most WhatsApp tools are a thin layer on top of someone else's opaque infrastructure. ChatPingo runs its own multi-server session architecture — and you can see exactly how it stays up.

Capacity-aware load balancing

Every server reports its live free RAM. New sessions land on whichever server actually has room — not a fixed, guessed-at limit.

Automatic failover

If a server goes down, the sessions it owned are detected within a minute and picked up by another server — no manual intervention.

Redis-backed session persistence

Session state, contacts and chats are stored in sharded, password-protected Redis — not just held in one process's memory.

Postgres disaster recovery

If Redis ever loses data, your WhatsApp session credentials are backed up in Postgres — you don't have to rescan a QR code from scratch.

Honest pricing

Just $5 per WhatsApp.

No tiers. No feature paywalls. Pay per WhatsApp instance you connect — that's it. Add more whenever you grow, remove them whenever you don't.

The only plan
$5/ month
per connected WhatsApp instance
WhatsApp instances
1
Your monthly bill$5
Start your 14-day free trial
14 days free · no credit card required

Everything's included. Always.

Whether you connect 1 WhatsApp or 100, every feature is on from minute one. No hidden add-ons, no “contact sales for pricing”.

  • Unlimited messages
  • All message types (text, images, video, documents, audio)
  • Multi-device session pairing
  • Scheduled & bulk campaigns
  • Webhooks in & out, with delivery replay
  • REST API + in-browser playground
  • Live conversation inbox
  • Multi-agent team collaboration
  • LLM, CRM & helpdesk integrations
  • Automatic multi-server failover
  • Postgres-backed disaster recovery
  • 24/7 human support
Cancel anytimeProrated billing

Frequently Asked Questions

No, you can use any WhatsApp account (Personal or Business). We provide the infrastructure to connect your existing account via a simple QR scan.

Still have questions?

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