Reply instantly.
Automate everything.
chatpingo helps businesses reply instantly, automate repetitive conversations, and never miss a lead again — all on WhatsApp.
No credit card required to start
Low-Cost WhatsApp API for Developers
Just $5 per WhatsApp instance. Unlimited messages, every feature included, zero per-message fees. The high-performance infrastructure built for engineers and scaling startups.
Try the API PlaygroundNo credit card required to start
Every conversation. One inbox.
WhatsApp, Instagram, Messenger and your website chat widget all flow into the same conversation view — with the same AI, the same team, and the same agent handover on every channel. No more switching between four apps to answer one customer.
Your existing WhatsApp number, connected in minutes — no Meta Business approval required to get started.
A real Meta Graph API connection to your Instagram account — reply to DMs without leaving your inbox.
Connect your Facebook Page and handle Messenger conversations alongside every other channel.
Drop an embeddable widget on your site — visitors land in the same inbox as everyone else.
Is the blue hoodie back in stock?
Saw your story — do you ship to Canada?
Following up on order #4821
Can I speak to a human?
Your catalog, understood by AI.
Enable a session, add what you sell, and the AI takes it from there — answering questions, matching photos to products, and following up automatically.
1. Enable a session
Scan a QR code once to connect your WhatsApp number — no Meta approval, no waiting.
2. Add your catalog
List your products, services and accepted payment methods. Takes minutes, no code required.
3. AI handles the conversation
The AI automatically answers product and pricing questions, recites your payment methods, and matches a customer's photo to the right item in your catalog.
Note: ChatPingo doesn't process payments itself — the AI guides customers to the payment methods you've configured. It's a conversational sales assistant, not a checkout page.
Built for your stack.
Deploy in minutes with our clean REST API. We support the languages you love with native-feeling implementations.
View Documentation<?php
use GuzzleHttp\Client;
$client = new Client();
$response = $client->post('https://api.chatpingo.com/api/whatsapp/send-message', [
'headers' => [
'Authorization' => 'Bearer wa_live_your_api_key',
'Content-Type' => 'application/json',
],
'json' => [
'to' => '+1234567890',
'message' => 'Hello from ChatPingo PHP Client!',
],
]);Start messaging in 3 steps
Connect
Simply scan the QR code via your WhatsApp application to pair your instance instantly.
Create
Draft your message content. We support text, images, videos, and documents.
Send & Analyze
Dispatch messages and track delivery status, read receipts, and engagement metrics via webhooks.
Supported Message Types
Build it once. It runs itself.
A visual workflow builder — pick a trigger, chain together steps, and every matching conversation runs through it automatically. No code required.
Triggers
Steps
Versatile Integration
One API, infinite possibilities for your business communication.
Customer Support
Automate responses and route tickets from WhatsApp directly to your helpdesk software.
Alerts & Notifications
Send shipping updates, security alerts, and system status notifications instantly.
Multi-Modal AI Replies
Built-in AI (OpenAI GPT-4o) reads text, voice notes, images and documents to answer customers instantly — no separate chatbot platform needed.
Lead Nurturing
Engage potential customers with automated follow-ups and personalized content sequences.
E-commerce
Recover abandoned carts and send order confirmations with interactive rich media.
Reporting Analytics
Schedule automated delivery of daily reports and KPI snapshots via WhatsApp threads.
One plan. Every feature. No upsells.
We don't tier features behind plan walls. Whether you're sending five messages or five million, you get the entire surface — same API, same webhooks, same infrastructure, same support.
Messaging primitives
- Text with full formatting (bold, italic, strikethrough, monospace)
- Images, albums & high-resolution videos
- Voice notes & audio clips
- PDFs, documents & spreadsheets
- Location sharing
- V-Cards & contact sharing
- Reactions, replies & quoted messages
- Stickers & rich link previews
Sessions & connectivity
- QR pair-and-go in under 60 seconds
- Multi-device support (4 linked devices)
- Auto-reconnect & session resume across deploys
- Full history sync from your phone
- Presence, typing indicators & last-seen
- Multi-tenant isolation per workspace
- Per-instance rate budget enforcement
- Hot-swap a number without losing chats
Campaigns & sending
- Bulk send to thousands of contacts
- Scheduled campaigns with timezone awareness
- Saved message templates
- Personalization variables ({name}, {order}…)
- Throttling & adaptive backpressure
- Pause / resume / cancel mid-flight
- Retry curves with dead-letter queues
- Full audit log of every dispatch
Contacts & audience
- CSV / Excel import with column mapping
- Automatic dedupe & phone normalisation
- Tags, segments & custom fields
- Block list & opt-out tracking
- Group sync (read members, send to groups)
- Saved searches & smart segments
- Contact merge & history view
Inbox & team collaboration
- Live conversation inbox with unread filters
- Multi-agent assignment & ownership
- Internal notes only your team can see
- Quick-reply templates with variables
- Conversation tags, status & priority
- Full-text search across every chat
- Read receipts & delivery indicators
Developer platform
- Clean REST API, authenticated by API key
- Per-key rate limiting (30 requests/min)
- Full webhook delivery log — status, timing, response body
- One-click webhook redelivery with auto-generated curl
- In-browser API playground
- Inbound webhook triggers for n8n-style automation
Operations & reliability
- Multi-server session distribution with automatic failover
- Capacity-aware load balancing (live server headroom)
- Redis session persistence + Postgres disaster-recovery backup
- Real-time queue depth & retry telemetry
- Per-session health probes
- Automatic failover across workers
Integrations & automations
- AI engine powered by OpenAI — GPT-4o, Whisper & TTS
- Visual workflow builder — triggers, conditions, branching
- Built-in contact CRM — tags, segments, CSV import/export
- Skill-based & round-robin agent handover
- Generic in/out webhooks for anything else
- Inbound webhook triggers for n8n-style automation
Security & compliance
- End-to-end encrypted via WhatsApp protocol
- API keys encrypted at rest (AES-256-GCM)
- Session auth state backed up for disaster recovery
- Audit log for every privileged action
- Encrypted at rest, TLS in transit
Built to survive a bad day.
Most WhatsApp tools are a thin layer on top of someone else's opaque infrastructure. ChatPingo runs its own multi-server session architecture — and you can see exactly how it stays up.
Capacity-aware load balancing
Every server reports its live free RAM. New sessions land on whichever server actually has room — not a fixed, guessed-at limit.
Automatic failover
If a server goes down, the sessions it owned are detected within a minute and picked up by another server — no manual intervention.
Redis-backed session persistence
Session state, contacts and chats are stored in sharded, password-protected Redis — not just held in one process's memory.
Postgres disaster recovery
If Redis ever loses data, your WhatsApp session credentials are backed up in Postgres — you don't have to rescan a QR code from scratch.
Just $5 per WhatsApp.
No tiers. No feature paywalls. Pay per WhatsApp instance you connect — that's it. Add more whenever you grow, remove them whenever you don't.
Everything's included. Always.
Whether you connect 1 WhatsApp or 100, every feature is on from minute one. No hidden add-ons, no “contact sales for pricing”.
- Unlimited messages
- All message types (text, images, video, documents, audio)
- Multi-device session pairing
- Scheduled & bulk campaigns
- Webhooks in & out, with delivery replay
- REST API + in-browser playground
- Live conversation inbox
- Multi-agent team collaboration
- LLM, CRM & helpdesk integrations
- Automatic multi-server failover
- Postgres-backed disaster recovery
- 24/7 human support
Frequently Asked Questions
Still have questions?
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